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FAQ

OUR TOP TIPS FOR SAFE CANDLE USE: 

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  • Never leave a burning candle unattended.

  • Keep the candle out of reach of children and pets.

  • Never burn a scented candle near anything flammable and always burn in a draft free area.

  • Never touch the outside of a glass candle once lit, wait until it has been extinguished and cooled before touching or moving.

  • It’s best to extinguish 10mm from the base with a snuffers

  • Always burn in a suitable holder and on a heat resistant surface.

  • Never add fragrance oils or any material into the candle

  • Keep candles 10cm apart when burning in groups

  • Keep all candles free from dust.

  • When burning for the first time, allow the candle surface to melt to the rim, this will aid burning and prevent your candle from tunneling.

  • Trim the wick to 10mm before lighting or relighting.

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OUR TOP TIPS FOR SAFE DIFFUSER USE:

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  • Keep out of reach of children and pets

  • Avoid any contact of reeds or fragrance oil with skin and eyes.

  • In case of any contact, wash hands immediately and flush contact area with large amounts of cold water. Contact medical centre.

  • If swallowed seek medical advice immediately.

  • Avoid contact with polished, painted, plastered and synthetic surface and materials.

  • When rotating reeds please remember to flip diffuser reeds over a paper towel and wipe to bottle so no oil drips on the surface.

  • Not suitable for use in any type of oil burner.

  • See warning label for specific fragrance information.

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